Technical Account Manager

Location Bursledon
Salary £30000 - £35000 per annum
Job type Permanent
Discipline Sales, Marketing & Operations, Admin & Support
Reference J10637
Technical Account Manager – Marine & E-Commerce Platform
Location: Bursledon, UK
Employment Type: Full-time 

Are you tech-savvy and love working with customers? A leading online boat marketplace is looking for a Technical Account Manager to help clients get the best from their platform.

What You’ll Do:
  • Be the go-to technical contact for clients, building strong relationships.
  • Troubleshoot and resolve platform issues, working closely with engineers.
  • Help onboard new clients and provide training.
  • Manage support tickets and ensure speedy resolutions.
  • Gather client feedback and share insights with internal teams.
  • Track performance and suggest optimizations to maximize client success.
What We’re Looking For:
  • Experience in a similar role (Technical Account Manager, Customer Success, etc.).
  • Knowledge of APIs, web technologies (HTML, CSS, JavaScript), and CRM tools.
  • Great communication skills with a problem-solving mindset.
  • Marine, boating, or e-commerce experience is a plus!
Want to Work with a cutting-edge platform in a growing industry and Join a friendly, innovative team that values your input contact us today for more information.
Suzie - suzie.brushett@marineresources.co.uk or Jo - jo.priestley@marineresources.co.uk 


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